Last night the Collector’s Club dropped a “one-two-punch” email into the inbox of its membership. The first piece of news is that the 2012 renewal figure of Footloose is starting to ship to members who renewed by the March deadline. That’s right– the second Infantryman of the G.I. Joe is on its way soon!
The second item is that GIJCC members should be on the lookout for a letter coming via mail. Inside is an individual code redeemable for a year of free credit card monitoring. It’s a very unexpectedly proactive step that the Club has taken– one that is most likely generated by the volume of criticism over the handling of the recent data breach that affected members of both Fun Pub’s major clubs.
The full contents of the email are posted below:
Here are the latest updates from the G.I. Joe Collectors’ Club:
SURPRISE! This week we started mailing the FREE membership figures for 2012! We were able to get these manufactured much earlier this year, so off they go to you! It will take several weeks for them to reach all of the membership, so please be patient. If you don’t receive your figure by the end of May, please let us know.
In your April issue of the Club Magazine, you will find a letter that offers: credit card fraud counseling; instructions on how to place a credit alert on your accounts; and a free one-year subscription to a Credit Monitoring and Identity Theft Recovery Service that we have purchased on your behalf.
If you have received any evidence of fraud on your credit cards, please call and make a report with the 800 number listed in the letter for the recovery services.
If you desire to take advantage of the Credit Monitoring and Identity Theft Recovery Service, your letter contains an individually assigned certificate number that will allow you to activate the service. Do not share this certificate number with anyone as it is a one-time use certificate. In addition, you will need to activate your service by June 15, 2012. This service will last for 12 months once you activate it. Again, we apologize for any issues this problem has caused our membership.
Please note that your Club Magazine will be approximately 2 weeks later than normal as we wanted to give you time to check your mailing addresses in the new Club Store before we used it for the first mailing. You should receive your issue by May 4th. Please contact us after that date if you have not received your magazine.
Next week we will have the memberships back in the store. If you need to renew, all you have to do is put a credit card on file before your billing date (see My Account when you log in). The system will bill your renewal on that date. If you expire, you will need to go to the store, select the membership of your choice and check out. Then you will start again with the next mailing.
Finally, we are still working on getting all of our software and process back to normal. We hope to have registration available for G.I. Joe Con soon. We will send out an email when this is online.
Thanks for your support!