GIJCC and Credit Card issues...

[Leonardo T Dragon]

Gang,

Wanted to get this up sooner but I've been waiting for Fun Pub to say ANYTHING on the topic.

Long story short-- if you've used a credit card with Fun Pub (either GIJCC or Transformers Collector's Club) you'll need to keep an eye on your statements. Fun Pub has apparently suffered some sort of security breach on cards that were used both online and that were phoned in. Folks have been getting hit with all manner of fraudulent charges. The Club posted (on their site only) how to contact them if you've been hit. (See the link below.)

Be smart with your card and be safe. Don't take any chances with this.

http://joebattlelines.com/2012/02/20/g- ... -concerns/


The longest thread I've found for this is over at HISSTank.com:

http://www.hisstank.com/forum/g-i-joe-n ... fraud.html

[Leonardo T Dragon]

NOTE:

The club sites are all down as of today. There has been no official communication from Fun Pub on this via email, Facebook, or even Twitter.

Those of you who might have been hit should check out the link to JBL's main page above for instructions on how to report this to Fun Pub.

[zedhatch]

Thankfully I only used a cc last in 2003, that card is long cancelled (as is the account, long story).

The shocking thing to me is how tight lipped the club has been, if it weren't for word of mouth on the boards I doubt anyone would even know to check their statements at this point.

[Goldbug]

02/24/2012 - Fun Publications security update!
Fun Publications wants to take this opportunity to apologize to all of our members.

After many days of analysis, Fun Publications has determined that there is a security issue with our e-commerce systems. We appreciate all of you who have sent in your details. Your help has allowed us to ferret out several different patterns of fraudulent charges that have appeared on some members' cards (any that have been used over the last year with both the club store and our event registration system).

We have several different internet/networking companies looking into the matter. Unfortunately, as of yet, we have not been able to identify any forcible entry either into our internet service provider's servers or network. This is like chasing a ghost through the wires, as unfortunately, the perpetrator did not leave a trail, foot prints or finger prints.

For those of you who have been affected, we apologize for all of your time this has wasted and any inconvenience it has caused you. We understand your frustration as this same type of fraud has happened to everyone in our office on our personal credit cards at some point in the past. Our merchant services provider wants us to remind everyone that even though this can be a huge annoyance for you, the customer, your issuing bank will not hold you responsible for any fraudulent charges that might be placed on your card(s).

We know that this issue has been a huge topic of discussion on all of the boards for the past few weeks. However, we are required to investigate to determine and confirm a security issue thoroughly before making any public statements. This is why we put out a general alert statement.

Until the analysis is finished (can take several weeks) we don't know if the shut down by our former (Jan 31st) e-commerce provider caused the security issue or not. We do know that it has not been limited to those who have purchased before the change to our new provider.

Please, watch your cards closely as this type of security issue appears to be on the increase across the net. No site is 100% safe. You may want to consider having any cards you have used with Fun Publications in the last year replaced

At this time, we do not know how long our e-commerce site will be offline for both the store and registrations. We will get back to you once we have a solution for this security issue.

[Goldbug]

Some Transformer club members have created a form letter to Hasbro.
http://www.seibertron.com/energonpub/fo ... t84652.php
https://docs.google.com/document/d/1KZu ... edit?pli=1
I asked for them to add the G.I. Joe Club to it.


I think those who have been hit should also file a complaint with BBB.org.
http://www.bbb.org/fort-worth/business- ... -15207875/